Product Information
Q1: What is the capacity of the Alibarbar Vape?
A: Each Alibarbar Vape provides up to 9000 puffs, delivering long-lasting performance and consistent flavour.
Q2: How many flavours are available?
A: We offer a wide range of flavours. Please visit the product category page for the latest flavour selection.
Q3: Is the Alibarbar Vape refillable?
A: No. Alibarbar Vape is designed as a disposable device for convenience and ease of use.
Q4: Do you sell other brands besides Alibarbar?
A: Yes. We also offer popular brands such as IGET and other reputable vape manufacturers. All products are sourced through official brand cooperation.
Q5: Are your products authentic?
A: Absolutely. All devices sold by Evape Club are:
100% genuine Factory-sealed Sourced directly through brand partnerships
We do not sell counterfeit products.
Ordering & Shipping
Q6: How long does delivery take?
A: Orders are processed within 1–3 business days.
Delivery typically takes 7–15 business days, depending on your location.
Q7: Where are orders shipped from?
A: Orders are shipped directly from our fulfillment center to ensure efficient processing and safe packaging.
Q8: How can I track my order?
A: You can track your order using 17TRACK.
Simply enter your tracking number at: https://www.17track.net
If you need assistance, contact us anytime.
Q9: What if my package is lost or damaged?
A: From dispatch to delivery, we take full responsibility.
If your package is:
Lost in transit
Damaged during shipping
Affected by courier issues
We will: Resend your order
or Provide a full refund
Your order is fully protected.
Q10: Do you offer Cash on Delivery (COD)?
A: No. We currently do not support Cash on Delivery.
All orders must be paid in full at checkout.
Discounts & Promotions
Q11: Are there bulk discounts available?
A: Yes!
Buy 5 pieces → Get 3% OFF
Buy 10 pieces → Get 5% OFF
Q12: How do I apply the discount?
A: Discounts are automatically applied at checkout when the required quantity is added to your cart.
Q13: Do you offer coupon codes?
A: Yes. We occasionally provide promotional codes through WhatsApp and special campaigns. Stay connected for updates.
Safety & Usage
Q14: Is the Alibarbar Vape safe to use?
A: Our products are manufactured using premium materials and undergo quality inspection before shipping.
For best experience, please use the device as instructed.
Q15: Is there an age restriction?
A: Yes. Our products are strictly intended for adults only. You must meet the legal age requirement in your region to purchase.
Q16: Can I travel with my vape device?
A: Vape devices are portable and travel-friendly.
However, airline and local regulations may vary. Please check rules before flying.
Payments
Q17: What payment methods do you accept?
A: We accept secure online payment methods at checkout.
If you are unable to use a credit card, you may contact us via WhatsApp for assistance with PayPal payment.
Q18: Is my payment secure?
A: Yes. Our checkout system uses secure encryption to protect your payment and personal information.
Returns & Support
Q19: What if I receive a defective product?
A: If you receive a defective item, please contact us within 48 hours of delivery with photos or videos.
We will arrange a replacement or refund.
Q20: Can I return an opened product?
A: For hygiene and safety reasons, opened or used products cannot be returned unless defective.